Contact

Before You Type Anything

Check whether your question is already answered — our Methodology page covers exactly how scores are built, our Disclosure page covers how money works around here, and most Best Antivirus pages carry their own FAQ for common selection questions. If none of that covers it, the form above goes straight to our team.

Corrections Get Priority

Pricing, feature bundles, and lab results change often enough that something on this site can drift out of date between our re-tests. If you've spotted a price, feature, or detection claim that no longer matches reality, tell us the exact page and what's changed — corrections are usually the fastest thing we can verify and fix.

Reporting a Real Security Concern

If you're a researcher or a user who's found a genuine issue with a product we cover — a documented detection failure, bundled unwanted software, a misleading marketing claim — this is the highest-priority category of message we get. Include as much detail as you can; we take these seriously enough to re-test a product immediately rather than waiting for a scheduled cycle.

For Vendors and Partners

If you represent a security vendor and want to discuss advertising, sponsorship, or an affiliate arrangement, include the product name, what you're proposing, and any relevant data. Per our Disclosure page, no commercial conversation changes an existing score — don't expect a partnership discussion to move a rating.

For Journalists and Researchers

We occasionally hear from people writing about consumer security more broadly, or researchers looking at our testing approach. We're generally glad to help — say what you need and by when.

Trying to Pick Between Two Specific Products?

This is one of the most common messages we get. To get a useful reply quickly, tell us your actual situation (home use, a small business, a Mac or mobile-heavy household, a genuinely tight budget), how many devices need covering, and what matters most to you. Our Compare tool and scenario-specific Best Antivirus pages are built to answer exactly this without waiting on an email — worth trying first.

What Makes a Message Easy to Act On

Whatever you're writing about, specifics help: the exact URL if something's wrong, the product names involved, and enough context that we're not stuck replying to ask a clarifying question first.

What We Do With What You Send

We use contact-form submissions only to respond to you — you won't end up on a mailing list, and we don't forward your message to the vendors we review. If your note concerns a specific correction or security finding, we may reference the substance of it (not your identifying details) when we follow up with that vendor.

How Long a Reply Takes

Most messages get a response within a few business days. Corrections and security reports move fastest since they usually need a quick verification step; partnership and press messages can take longer since they sometimes need more than one person's sign-off.

And If a Review Actually Helped

Hearing that a review or comparison helped someone make a real decision about protecting their devices is genuinely one of the better parts of running this site — not required, but always appreciated, and it shapes what we test next.

If You Represent a Security Research Team

We occasionally hear from independent researchers with findings relevant to a product we cover, separate from a one-off user bug report. We're glad to review formal findings and will credit the source when a resulting correction or score change is published, unless anonymity is specifically requested.